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Data Protection
This policy describes what we do with personal information we collect from you and the ways in which we may collect that information.

We may collect information from you through your use of our website, when you request information from us or engage any of our services.

By using any of our services including our website and by providing us with any personal information, you are consenting to the use of your personal information as set out in this policy. Please do not send us any personal information if you do not want your personal information to be used in this way.

Information collected through our website

A number of facilities on our website invite you to provide us with personal information, for example, the “Contact Us” facility section of our website. The purpose of these facilities is apparent at the point that you provide your personal information and we only use your information for those purposes.

What we use your personal information for:

  • To provide and improve this website.
  • To provide and improve our services to you..
  • To compile anonymous statistics, for example, website usage statistics.
  • To market our services.
  • To manage our relationship with you.
  • For other legitimate business purposes.
Protection of your information
We apply the highest standard of security when it comes to hosting and protecting information.

We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except as described in this policy or with your prior permission.

Transferring information when there is a change to our business
If in the future we re-organise or transfer all or part of our business we may need to transfer your information to new Jewellery Doctor Online Ltd entities or to third parties through which the business of Jewellery Doctor Online Ltd will be carried out.

Electronic communications
Information that you send to us in electronic form may not be secure and, unless you are already a client, will not be treated as privileged or confidential.

Legal Requirements
While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.

Your rights
Under applicable data protection legislation we must ensure that your personal information is accurate and up to date. Therefore, please advise us of any changes to your information.

You are entitled to request details of the information we hold about you and to have it rectified or deleted as required by applicable data protection legislation. For more information please send an email to hello@jewellerydoctor.co.uk

If you do not want to receive information from us

If you receive marketing materials from us, you may withdraw your consent for us to send these to you at any time and free of charge by sending an e-mail to: hello@jewellerydoctor.co.uk.

If you have any queries regarding any of our services, please contact us for details. For a fast, free quotation Request a pre-paid envelope.