Looking for reliable jewellery repairs in the UK? Jewellery Doctor helps customers across the country arrange professional repairs by post. From a broken chain or worn clasp to ring repairs and missing stones, you can send your jewellery to us for an expert assessment and a clear quote before deciding whether to go ahead.
Our postal jewellery repair service is designed to make it straightforward to get help wherever you live in the UK. Request a free repair pack, send your item using the enclosed instructions, and we will inspect it before confirming the repair options and price. There is no obligation to accept the quote.
Jewellery repairs for customers across the UK
We assess a wide range of jewellery repair requirements, including:
- Ring repairs and ring resizing
- Gold and silver chain repairs
- Necklace repairs
- Bracelet repairs
- Clasp and catch replacement
- Missing or damaged stone replacement
- Earring repairs
- Jewellery cleaning and polishing
Every item is different. The repair we can offer depends on its materials, construction, condition and the work required. If an item needs specialist attention or cannot be repaired safely, we will explain this after assessment.
How our UK postal jewellery repair service works
- Request a free repair pack. Tell us a little about the item and where to send the pack. It includes instructions for preparing your jewellery for posting.
- Send your jewellery to us. Follow the enclosed process, which uses Royal Mail Special Delivery. The postal service is tracked and insured up to £750.
- We inspect the item and send a quote. Hands-on inspection lets us check the condition and confirm the work and price more accurately than photographs alone.
- You choose whether to proceed. We will not start the quoted repair until you have accepted the quote and completed the requested payment.
- We complete the repair and return your jewellery. We will keep you informed about the next steps and the available return delivery arrangements.
Already have clear photographs and want an initial indication? You can request an online jewellery repair quote. Photo quotes are provisional because the item may need to be examined in person before we can confirm the final repair and price.
Why choose Jewellery Doctor for jewellery repairs by post?
- A UK-wide postal service, so you can start a repair from home.
- A free repair pack with instructions for sending your item.
- Tracked Royal Mail Special Delivery, insured up to £750.
- An item assessment before we confirm repair options and price.
- A no-obligation quote, so you decide whether to proceed.
- More than 16,000 repairs completed and a 4.9/5 customer rating.
Repair prices depend on the jewellery and the work involved. Visit our jewellery repair price guide for guide prices, or request a repair pack for an assessment and quote.
Frequently asked questions about jewellery repairs in the UK
Do you accept jewellery repairs from anywhere in the UK?
Yes. Our postal service is available to customers across the UK. Request a repair pack online and follow the instructions supplied with it.
Is it safe to send jewellery for repair by post?
The repair pack explains how to send your item using Royal Mail Special Delivery, which is tracked and insured up to £750. Please follow the packing and posting instructions provided.
Will you repair my jewellery before I approve the price?
No. We inspect the item and send a quote first. You can review the repair options and price before deciding whether to proceed.
How much do jewellery repairs cost?
The cost depends on the item, its condition, materials and the repair required. Our price guide gives starting information, and an inspection allows us to provide a more specific quote.
How do I get started?
If you are ready to send your jewellery, request a free jewellery repair pack. If you would first like to share photographs, use our online quote form.
Start your jewellery repair
Wherever you are in the UK, you can begin online and send your jewellery to us for assessment. Request your free repair pack or get an online quote to take the next step.
