Request Your Free Pack
We send you a pre-paid repair pack with everything you need to post your jewellery securely.
Send your jewellery with confidence using our fully tracked, insured and secure postal repair service.
Request a free pack, send your jewellery securely, approve your quote, and receive your repaired item safely back.
See How It WorksWe’ve designed the whole process to be straightforward, secure and stress free from start to finish.
We send you a pre-paid repair pack with everything you need to post your jewellery securely.
Pack your item, complete the form and post it to us using Royal Mail Special Delivery.
Once received, we log your jewellery into the workshop and inspect the repair required.
We contact you with a clear quote for approval before any repair work goes ahead.
Once approved, we complete the work and return your jewellery safely back to you.
See exactly how your jewellery is received, handled and repaired safely in our workshop.
We understand this is your biggest concern. That’s why every part of our process is designed to keep your jewellery safe from the moment you send it to the moment it returns.
Every parcel is protected using Royal Mail Special Delivery insurance.
You can follow your jewellery from dispatch to safe delivery in our workshop.
Items are logged, tracked and handled carefully throughout the repair process.
15,500+ repairs completed safely across the UK over 13+ years.
In 13+, we’ve safely handled thousands of items with an extremely low loss rate.
We stand by the quality of our workmanship. If a genuine repair failure happens within 12 months, we’ll put it right quickly, fairly and without any hassle.
All repairs are covered for 12 months, with the exception of restringing work.
If something has genuinely failed, we make the return process straightforward and easy.
We’ll carry out the repair again at no cost where the original repair has genuinely failed.
Where the repair is covered, we also cover delivery both ways so the process stays simple.
Whether you are ready to send your jewellery now or would prefer to begin with a photo quote, we’ve made both options simple and secure.
Best for customers who are ready to send their jewellery safely by post.
Not ready to post yet?
Start with a quick online quote instead.
Best for customers who want a rough idea of cost before posting anything.
From ring resizing to full restorations, we handle a wide range of jewellery repairs safely and professionally.
Increase or decrease your ring size with precision.
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Restore worn, damaged or broken rings.
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Replace missing or damaged stones professionally.
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Fix broken chains and restore strength.
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Repair links, clasps and wear issues.
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Restore broken or worn necklaces professionally.
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Repair posts, backs and settings with care.
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Refresh white gold and restore a bright finish.
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Bring back shine and presentation to tired jewellery.
Find Out MoreAt Jewellery Doctor, we specialise in professional jewellery repairs carried out with care, precision and attention to detail. Whether your jewellery is valuable, sentimental or worn every day, we understand the importance of getting the repair done properly.
Our service is designed to be simple and reliable from start to finish. You can begin with an online quote, request a pre-paid repair pack, or arrange a local drop-off in the Dundee area. Every item is assessed by hand before work begins, ensuring accurate advice and a fair, realistic price.
Thousands of customers across the UK trust us with their jewellery repairs because we focus on clear communication, secure handling and high-quality workmanship at every stage.
If you are unsure which service you need, you can contact us and we will point you in the right direction.
While online quotes are useful as a starting point, many repairs require a physical inspection to price accurately.
This allows us to properly assess the metal, stones, wear and structural condition before confirming the work required.
It means you receive a fair, realistic quote — not a guess based on images alone.
If you are based in Dundee or the surrounding area, you can use our local drop-off service instead of posting your jewellery.
This gives you a convenient alternative with the same professional service and attention to detail.
Choose the option that suits you best:
We’ve answered the most common questions to help you feel confident using our service.
Start your repair today with our free, fully insured and tracked postal service.
