Online Quote

Online Quote

If you would prefer to start with a rough idea of cost before sending your jewellery, our online quote form is the easiest place to begin. Upload clear photos, tell us what you need repaired and we will review the information you provide.

This gives you a simple, low-commitment way to start. If we need to inspect the item properly before confirming a final repair price, we will explain the next step clearly and guide you from there.

  • Fully insured up to £750
  • Royal Mail Special Delivery
  • 15,000+ repairs completed
  • 4.9★ rated service
Online quote

Before you start

  • Upload clear images of the full item and the damaged area.
  • Choose the repair type that best matches your item.
  • Describe the problem as clearly as possible.
  • All online estimates are subject to change after workshop inspection.

Quick first step

A simple way to start the repair process without sending the item immediately.

Photo-based estimate

Suitable only for selected repair types where a reasonable initial estimate can be given online.

Inspection may still be needed

Your final price can only be confirmed after proper inspection by a qualified jeweller.

Request your online quote

Please complete the form below with your contact details, jewellery type, repair type and clear images.

There is no obligation to proceed after receiving your online quote.

Please note: Online quotes are a guide only and are subject to change once your jewellery has been properly inspected by one of our qualified jewellers.
STEP 1

Your contact details

Tell us who you are so we can reply to your online quote request by email.

We’ll only use your email to respond to your quote.

*First Name
*Last Name
*Email Address
STEP 2

Your jewellery and repair

Select the jewellery type, repair type and metal so we can triage the request properly.

*Jewellery Type
*Repair Needed
*Metal Type
STEP 3

Describe the repair

Explain what is wrong and what you would like done.

*Repair Description
Please describe the damage as clearly as possible. Example: The catch on my bracelet has broken and I need it repaired. Please also check the fitting where the catch joins the bracelet.
STEP 4

Upload up to 6 photos

Most modern smartphone photos are perfect. Just take a clear photo and upload it.

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Add your photos

Tap to choose photos or drag and drop them here.
Avoid screenshots or WhatsApp/Facebook saved images.

Up to 6 images
No images selected yet.
STEP 5

Important confirmation

Please confirm that you understand the status of an online quote before proceeding.

No obligation. We’ll review your request and guide you on the next step.

How the online quote process works

Keeping this explanation visible helps set expectations and makes the next stages of the system easier to manage internally.

Simple next steps

1
Submit your details and images

The customer sends the basic information needed for an online estimate, together with up to six photos.

2
Workshop review

The workshop reviews the request and checks whether the repair can be reasonably estimated online.

3
Next-step advice

The customer receives an initial estimate or is advised that the item must be inspected before a formal quote can be given.

Suitable for online estimates

Ring repair, chain repair, charm soldering, catch replaced, catch repaired, restringing and selected earring repairs can often start here.

Not suitable for online pricing

Repairs involving stone replacement, stone setting or other work with too many individual variables should not be priced online.

Start Online Quote