Online Quote
If you would prefer to start with a rough idea of cost before sending your jewellery, our online quote form is the easiest place to begin. Upload clear photos, tell us what you need repaired and we will review the information you provide.
This gives you a simple, low-commitment way to start. If we need to inspect the item properly before confirming a final repair price, we will explain the next step clearly and guide you from there.
- ✔ Fully insured up to £750
- ✔ Royal Mail Special Delivery
- ✔ 15,000+ repairs completed
- ✔ 4.9★ rated service
Before you start
- Upload clear images of the full item and the damaged area.
- Choose the repair type that best matches your item.
- Describe the problem as clearly as possible.
- All online estimates are subject to change after workshop inspection.
Quick first step
A simple way to start the repair process without sending the item immediately.
Photo-based estimate
Suitable only for selected repair types where a reasonable initial estimate can be given online.
Inspection may still be needed
Your final price can only be confirmed after proper inspection by a qualified jeweller.
How the online quote process works
Keeping this explanation visible helps set expectations and makes the next stages of the system easier to manage internally.
Simple next steps
The customer sends the basic information needed for an online estimate, together with up to six photos.
The workshop reviews the request and checks whether the repair can be reasonably estimated online.
The customer receives an initial estimate or is advised that the item must be inspected before a formal quote can be given.
Suitable for online estimates
Ring repair, chain repair, charm soldering, catch replaced, catch repaired, restringing and selected earring repairs can often start here.
Not suitable for online pricing
Repairs involving stone replacement, stone setting or other work with too many individual variables should not be priced online.