Jewellery Repairs by Post UK | Free Repair Pack

Jewellery Repairs By Post

If you are ready to begin, request your free repair pack using the form below. Once it arrives, simply follow the instructions and send your jewellery to us using the enclosed process.

We inspect every item properly before confirming repair options and quote, helping you get clear advice without pressure or guesswork. It is a simple, secure and trusted way to start your repair from anywhere in the UK.

Request Free Pack

✔ Fully insured up to £750
✔ Royal Mail Special Delivery
✔ 15,500+ repairs completed
✔ 4.9★ rated service

Safe, simple and fully guided

Why customers choose this option

Free pack sent directly to your address.
No obligation quote after inspection.
Simple postal process with clear instructions.
Ideal for repairs that need proper hands-on assessment.

Free repair pack

Everything you need to send your item in safely.

Expert assessment

We inspect the item properly before quoting.

No pressure

You review the quote before deciding to proceed.

Start your repair request

Please complete the form below and we will send your free repair pack to the address provided.

Step 1

Your contact details

Tell us who you are and how we should contact you once your request has been received.

*First Name

*Last Name

*Email Address

*Phone / Mobile Number

A mobile number is ideal in case we need to reach you quickly about your repair.

Step 2

Where should we send your pack?

Enter the postal address where you would like your free jewellery repair pack delivered.

*Address 1: House number and street

Address 2: Area, village or locality

Address 3: Optional extra address line

*Town / City

*Post Code

Step 3

Tell us about your jewellery repair

A short description helps us prepare for your item and identify anything special we should look out for when it arrives.

*What needs repaired? Example: chain snapped near the clasp, ring feels too small, missing stone

The more clearly you describe the issue, the easier it is for us to prepare once your pack is returned.

Step 4

Final details

Just a few quick final checks before we send your pack out.

*How did you hear about us?

*Join our newsletter?

*Include a ring size gauge?

Occasional offers, updates and useful jewellery care tips. Useful if your repair involves a ring and you are unsure of the size.

Today’s Security Code: 0805 Enter this code in the box opposite

I confirm that I have read and accept the Repair Terms & Conditions.

Once submitted, we will process your request and send your repair pack to the address provided.

What happens after you request your pack?

Everything is designed to make sending your jewellery simple, safe and straightforward.

Simple, step-by-step process

1

We send your free pack

Everything you need arrives ready to use, with clear instructions included.

2

You send your jewellery to us

Pack your item securely and return it using the simple process provided.

3

We inspect and confirm your quote

Our jewellers assess your item properly before confirming repair options.

Why we ask you to send the item first

A proper inspection allows us to assess condition, spot hidden issues and give you the most accurate repair advice and pricing.

No obligation, no pressure

Requesting a pack simply starts the process. You review the quote first and only proceed if you’re happy.