Contact Us
If you are unsure which service you need, have a question about sending jewellery by post, or would simply prefer advice before starting, we are happy to help.
This page is best used for general enquiries. If you are ready to begin, you may prefer to request a free repair pack or start with an online quote instead.
- ✔ Fully insured up to £750
- ✔ Royal Mail Special Delivery
- ✔ 16,000+ repairs completed
- ✔ 4.9★ rated service
Before you send your message
- Include as much detail as you can about your jewellery or repair question.
- If your enquiry is about ring resizing, our system may guide you to the ring resize calculator automatically.
- If your question is about repair pricing, we may direct you to the most helpful next page first.
Clear advice
Tell us what you need and we will point you in the right direction.
Fast route
The contact form is the best place for general website enquiries.
Need urgent help?
Email hello@jewellerydoctor.co.uk or call 01382 646 706.
Helpful next steps
Some enquiries are answered faster by using the right page from the start.
Best pages to use for common enquiries
The fastest route is usually to request your free repair pack so we can inspect the item properly before quoting.
Use the ring resize calculator for more specific guidance on ring sizing and likely options.
That is exactly what this form is for. Send your question and we will help you take the right next step.
General support
If your query is straightforward, this form is usually the quickest and clearest way to contact us.
More information
If you are unsure which service applies to your item, send your message here and we will point you to the most suitable next step.
