Trusted by customers across the UK

Read what customers say about Jewellery Doctor, from jewellery repairs and ring resizing to rhodium plating, clasp replacement and specialist restoration work.

We are proud of the feedback we receive from customers who trust us with valued and sentimental jewellery. Over the years, clients have praised not only the standard of our jewellery repairs, but also the care, communication and personal service they receive throughout the process.

Whether someone needs a ring resized, a broken chain repaired, a worn clasp replaced or a treasured piece restored, our aim is always the same: to carry out the work to a high standard and return each item safely and beautifully presented. Many of our customers come to us through recommendation, and many return again when they need further jewellery repair services.

On this page you can read a selection of customer testimonials published on the Jewellery Doctor website. These reviews reflect real experiences from customers around the UK who have used us for jewellery repairs, alterations and restoration. If you have recently used Jewellery Doctor and would like to share your own feedback, you are very welcome to submit a review using the button above.

More customer feedback

Read more published testimonials from customers who have used Jewellery Doctor for jewellery repairs, resizing, restoration and related services.

Brilliant service would definitely use again
Maggie C.Ashford · 16 April 2026
Very happy with the repair to my ring, ring looks beautiful again. Well informed throughout the process of all that was happening. I will use again.
Mary N.2 April 2026
Can’t recommend the Jewellery Doctor enough. Fantastic job re rhodium plating 3 rings. Very quick turn around too. Rings look like new. Thank you so much x
Jacqueline M.1 April 2026
I broke my engagement ring 2 years ago, it sat in a box because a local jeweller said it was not worth fixing despite what it meant for me!
I saw their advert and sent a message within a day a prepaid envelope arrived so I put my loved ring in there and sent it off. Immediate confirmation of arrival a couple of days to evaluate repair.. and then agreed and a week later it’s home and back on my finger!! Looking absolutely perfect. Cannot thank these guys enough!
Highly recommend
Diane H.19 March 2026
Excellent communication from start to finish. Rings came back with a beautiful clean polish. Would recommend
Katherine P.14 March 2026
Fantastic quick service, great quality of work.
Sandra S.3 March 2026
Delighted with a ring that had been sized and cleaned. Would definitely use again. First class service which I would certainly recommend to others
Janice O.25 February 2026
I would 100% recommend The Jewellery Doctor to any of my friends and family. They kept me informed on what was happening with my ring. They were really professional, experienced and the monthly payment plans were agreed before work was carried out according to my personal circumstances. I will definitely use them again 5*****
Karen B.10 February 2026
I wanted to send a personal note of thanks for the exceptional work you have done for me over the years. I recently received my platinum and diamond wedding ring back from resizing, and it fits perfectly.
​However, I am most grateful for the miracles you performed on my mother’s jewellery. You replaced missing diamonds in her vintage engagement ring, but the true highlight was rebuilding her wedding ring. It had been cut from her finger and was a twisted mess when I sent it to you—I was amazed that you were able to restore it completely.
​It is rare to find such skilled craftsmanship. Whether it’s a simple resize, new plating on white gold, or a complex rebuild, I am always delighted to get my jewellery back sparkling like new. Thank you for caring for my pieces so well.
Joan H.27 January 2026
Very pleased with my bracelet and the service given quick and efficient
Eileen J.28 December 2025
Thank you again for your excellent service. Regular updates are very reassuring and the repair is excellent. I have highly recommended you to several other people.
Stella H.27 December 2025
Service was very efficient. Only a couple of weeks from sending ring to be fixed to getting it back. one ruby replaced and 10 claws replaced. Flawless repair
Excellent service and repair. Would definitely use again.
Jonathan B.16 December 2025
This was the second time I have used Jewellery Doctor and the service was as good as the first time. Two antique rings needed jewels replacing and general fixing and the work was carried out quickly and easily. A few days after receiving the items back, I noticed one of the seed pearls had fallen out of the ring again and Jewellery Doctor replaced it without charge. Excellent service. The pearl has since fallen out again so its obviously a fault with the ring so I will live with it - its so tiny no one will notice!
Debbi S.15 December 2025
I am over the moon with the repair on my engagement ring. The clean you have done it looks brand new. Thank you for your hard work. I am so happy with your service and communication from start to finish. 10/10 🌟
Clare S.5 December 2025
Excellent repair carried out, I am grateful to JD for such efficient and prompt service.
Simon J.19 November 2025
Very pleased with the service I received when having a ring resized. It was straight forward and I was kept updated as to the status of the resizing from the moment you received it until it was returned to me.
Ross E.11 November 2025
Thank you. This is the second time I have used yourselves and cant fault the repairs on both occasions.
I love the care and attention provided and will definitely come back to you again if required. Brilliant sevice.
Peter J.10 November 2025
Your service is second to none. You have kept me informed all the way through. This is the 3rd time using you and Im so happy with the repair on the ring. Would definitely recommend you and thank you again
Mandy P.4 November 2025
Delighted with the bracelet repair would recommend
Margaret B.1 November 2025
I love the repair service - so quick and simple with updates and excellent repair - I have many bracelets with elastic which threatens to give up after a while so all now re-strung and safe to wear!
Thank you!
Sarah K.28 October 2025
Very helpful great communication and a really great job done on my diamond ring, very efficient in repair time and postage back to me. Very pleased
Esther M.22 October 2025
Absolutely delighted with the finish on my once again sparkling rings. I use JD for all my jewellery repairs and find them efficient, attentive and totally secure.
Alison B.21 October 2025
You did a great job on my signet ring which had worn thin and broke now it is as good as new
Thank you
Wanda N.12 October 2025
Thank you for your recent repair of my earring and ring. I had a stone replacement in an earring and youd never know there had ever been one missing. I also had a ring resized and it was a perfect job, couldnt tell it had been altered at all. Definitely recommend jewellery doctor. I have used your services many times now and am a continuous customer. Thank you for a top job and keeping me informed throughout!
Stephanie P.7 October 2025
This is the second time I have used these, I had a ring resized this time and the service was exceptional from start to finish, the ring fitted perfectly and came back looking shiny and lovely, would highly recommend, would not go anywhere else now.
Kate D.1 October 2025
I just wanted to get in touch to say a huge thank you to your obviously talented craftsmen who have repaired my precious wedding ring.

To say I am pleased with the repair is an under statement-I am over the moon-it s absolutely perfect and I’m sure it’s more beautiful than when I first wore it 34 years ago!!

When I opened the envelope from Royal Mail I could not take my eyes off the ring, both myself and my husband are so very pleased with it, your workmanship is exceptional.
The ring was really knocked about due to being cut off at the hospital-without a great deal of care I might add!!-we never thought it would look the same again, how wrong we were.

Thank you so much once again,I would not hesitate to recommend your business to anyone wanting an efficient, professional and trustworthy company to deasizl with their jewellery.

I am going to request another envelope to have my engagement ring checked over and re-ed, can’t wait to see them both together once done!!

Please thank your team for such efficient service, you are a credit to the jewellery industry.
Patricia H.28 September 2025
Googled and found this website. Easy responsive comms, easy transaction and a great repair job on my ring thanks so much
Julie R.27 September 2025
Another ring fixed at a reasonable price. So grateful.
Diamond replaced in 18 carat gold ring and rhodium plate re done.
Great communication from start to finish.
Sarah S.13 September 2025
I’m a repeat customer and am really pleased with your service again. My wedding ring is beautifully shiny and excellent communication along the way. Many thanks.
Sharon B.10 September 2025
So pleased with the replacement opal for my ring. Had to wait a little longer than expected but well worth the wait. Highly recommend.
Sarah V.7 September 2025
Amazing service, kept me updated from beginning to end. I had a Links of London bracelet restrung for my sister who lives in Ireland who was very impressed by the reviews, so no hesitation in getting it repaired.
The Jewellery Doctor did an amazing job and would certainly recommend.
Antoinette O.7 September 2025
Great service and product.
Mike W.3 September 2025
Delighted with the jewellery doctor and the service you provide. Needed a replacement diamond for my engagement ring which had fallen out and was lost. As the ring is over 40 years old and very precious to me I was a bit apprehensive. But the service and communication was excellent and the ring looks amazing. Thank you so much.
Joanne B.2 September 2025
Thanks for your amazing detailed quality workmanship on my lapulazuli necklace which is very precious to me from a late freind.., and your constant correspondence keeping me informed while in process was
great..thanks your time effort and professionalism at all times..also a great thanks for your free clasps a nice touch thankyou God bless you all..Dean. 🙏
Dean L.1 September 2025
Thank you . Very pleased with my necklace repair and time taken to complete and return
Bree M.31 August 2025
I received my rings back with the lovely new stones I am really pleased with them they look like new thank you very much will definitely recommend you to friend and family Doreen
Doreen H.27 August 2025
Absolutely over the moon with my repairs. Both my husbands wedding band and engagement ring had split, he’d not been able to wear them for years. It was our 30th wedding anniversary on 25/08 and Jewellery Doctors made sure they were back in time. My big manly husband had a tear in his eye when presented with them again. Thank you so much.
Gloria C.27 August 2025
Great service, this is the second time I have used Jewellery Doctor and once again I was really pleased with the repairs carried out on two Sweetie bracelets, both re-strung. The way you are sent the pre-paid envelopes etc works really well. Would highly recommend.
Diane R.16 August 2025
Absolutely perfect, had ring resized Ring was cleaned & polished too so looked beautiful when I got it back. Great communication and done in good time very pleased
Esther M.26 July 2025
Thank you for repair and safe return of my bracelet - beautifully re-strung and ready to go again!
Sarah K.8 July 2025